Updated Microsoft Hosted Messaging and Collaboration Solution Gives Service Providers Expanded Business Communication Services to Attract SMBs
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LAS VEGAS, June 16 /PRNewswire/ —
- Latest version adds voice and webconferencing capabilities; partners
broaden solution with unified communications services and hosting automation
tools.
Today at NXTcomm08, microsoft Corp announced the general availability of
Microsoft Solution for Hosted Messaging and Collaboration (HMC) Version 4.5,
offering service providers a robust platform to deliver integrated,
streamlined communications services to small and midsize businesses (SMBs).
The latest version adds new services enabled by microsoft Office
Communications Server 2007, providing enhanced collaboration and presence
functionality by integrating contact information with the various ways people
communicate. In addition, microsoft partners, including network equipment
providers, independent software vendors and systems integrators, have built
solutions extending the HMC 4.5 platform. These range from delivering
advanced voice capabilities to empowering end customers with hosting
automation tools, as well as developing consulting practices for solution
deployments, upgrades and further customisation.
(Logo: http://www.newscom.com/cgi-bin/prnh/20000822/MSFTLOGO)
With support for microsoft Office Communications Server 2007 and
Microsoft Exchange Server 2007, HMC 4.5 facilitates real-time communications
and delivers a unified messaging experience. In addition to the integration
of e-mail, fax and telephony into the PC desktop, mobile devices and web
access, HMC 4.5 also enables new voice over Internet Protocol (VoIP)
capabilities, including PC-to-PC calling and webconferencing. As companies
are increasingly relying on mobile and remote workers, these new services
offer workers the same voice and data communications they would have if they
were in the office.
In addition, HMC 4.5 takes advantage of the recently launched Windows
Server 2008 operating system with Internet Information Services 7.0 (IIS7) to
provide new virtualisation capabilities and security enhancements. With these
capabilities, service providers can realise improved resource utilisation and
have a reliable platform for an optimised datacenter deployment.
“Service providers today need a robust platform that they can reliably
scale to deliver new services, support customers and manage costs,” said
Steve Zimba, managing director of the Global Telecom Business at Microsoft.
“Hosted Messaging and Collaboration Version 4.5 addresses these requirements
and allows service providers to differentiate their offerings by creating
service bundles, offering private-label solutions for the broader IT channel,
and creating targeted, customised solutions.”
Partners Extend Opportunities With HMC 4.5
A number of partners are currently working to build additional
applications on the HMC 4.5 platform, including Nortel, BroadSoft Inc and
Sylantro Systems Corp. Nortel has combined HMC 4.5 with its Communications
Server 2000 Internet Protocol multimedia softswitch to deliver a new,
powerful unified communications solution offering real-time communications,
such as PC-to-PSTN calling, with Microsoft’s collaboration services, such as
click-to-call, click-to-conference, missed-call e-mail messages, mobility
and telephony presence. BroadSoft and Sylantro plan to launch similar
offerings in late 2008.
In addition, microsoft partners ExtendASP, Ensim Corp and Parallels have
extended HMC 4.5 to offer management software designed to empower customers
and simplify administration tasks with delegated administration, automated
provisioning, and device and client configuration.
“At Ensim, our mission is to create software for service providers that
allows them to focus on promoting and selling their hosted services rather
than operations and development,” said Francois Depayras, vice president of
marketing and alliances at Ensim. “With HMC 4.5 and its support for Microsoft
Office Communications Server, we are excited to further support a broad range
of applications that will provide end customers an extensive selection to
choose from.”
microsoft has also partnered with consulting companies, such as
implement.com Corp and Planet Technologies, to develop consulting practices
to support HMC 4.5. These practices are designed to assist service providers
with installation and solution upgrades, and to provide training and
documentation services to ensure best practices are followed.
“As a consulting company that specialises in microsoft technologies,
implement.com is ready to work with service providers to roll out HMC 4.5 and
help customise it according to their specific functionality requirements,”
said Steve Schwartz, chief executive officer of implement.com.
NXTcomm08 attendees can obtain additional information by visiting
Microsoft booths SL5916 and SL5923. Further details on HMC 4.5 are available
at http://www.microsoft.com/serviceproviders/solutions/hostedmessaging.mspx.
About Microsoft
Founded in 1975, microsoft (Nasdaq: MSFT) is the worldwide leader in
software, services and solutions that help people and businesses realise
their full potential.
About microsoft EMEA (Europe, Middle East and Africa)
microsoft has operated in EMEA since 1982. In the region Microsoft
employs more than 16,000 people in over 64 subsidiaries, delivering products
and services in more than 139 countries and territories.
This material is for informational purposes only. microsoft Corp
disclaims all warranties and conditions with regard to use of the material
for other purposes. microsoft Corp shall not, at any time, be liable for any
special, direct, indirect or consequential damages, whether in an action of
contract, negligence or other action arising out of or in connection with the
use or performance of the material. Nothing herein should be construed as
constituting any kind of warranty.
Web site: http://www.microsoft.com
Microsoft Corp

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